Contact Us

We are here to assist you! At Tenora, we take pride in offering quality sofas, seating collections, and bedroom furniture alongside dependable, attentive customer service. Whether you have questions regarding dimensions, fabric options, order status, or freight delivery, our team is ready to help.

Get in Touch

• Brand Name: Tenora

• Website: Tenora.us

• Business Address: 1663 Ella Street, San Francisco, CA 94104, United States

• Customer Support Phone: +1 415-303-3146

• Customer Support Email: support@tenora.us

Operating Hours

Our customer care team is available during the following hours:

• Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time / PT)

• Saturday – Sunday: Closed

• Federal Holidays: Closed

Note: We aim to respond to all inquiries within 24 business hours. Messages received over weekends or holidays will be answered promptly on the next business day.

Quick Support

• Order Tracking: Please include your Order Number (e.g., #1001) in your email subject line for faster assistance.

• Freight & Delivery: For detailed information on transit times and large-item curbside delivery, please review our [Shipping Policy].

• Returns & Claims: If you need to initiate a return or report damaged packaging, please review the steps in our [Return and Refund Policy].